Frequently Asked Questions
We know you’ll have questions for us (we’ll have many for you, too!), and we encourage you to ask them. There are a few questions that we hear often, and we listed them below. Spend a little bit of time getting to know more about us while learning the answers to your questions about website design, digital marketing, SEO, and more.
Question: Why the name? “270net Technologies” is a mouthful!
Answer: We’re practically dinosaurs in the internet business. When we came into existence, people found us through online directories and – gasp – the phone book! To be listed first, your name had to start with numbers. We were pretty wise to that back then and crafted a name that would allow people to find us easily. We’re located right off Interstate 270 in Maryland, so it works. The “net” part? The internet is our playground and we’re an authority in it. More than 15 years later, the name still represents who we are, where we started, and our aim to be a solution for all things technology. We’ve evolved since the early days and are eager to see what 2018 brings!
Question: What’s your Company Culture?
Answer: Four words: Work Hard, Play Hard. And we don’t give those words lip service. Our atmosphere is smart, casual, and challenging. Once, our printer died. This was our response: 270net Print Error
What matters most is that we value innovation and we offer the time, space, and atmosphere that encourages continued improvement and sharing of constructive criticism. Once you get to know us you’ll find that we’re often testing new tools, improving your services, and adding another technique to our arsenal. Everything we are is dynamic and ever-changing, paired with an evergreen heart for good work, transparency, and growth for ourselves and our clients.
Question: What do I need and how much will it cost?
Answer: Our approach to this simple: we’ll find the best solution for you within your budget. Our promise to you is that we’ll do everything in our power to offer you the best return on your investment and if we can’t give you that – we’ll tell you.
Web Design FAQs
Question: What makes 270net’s designs different?
Answer: We don’t just design websites. We design SMART websites.
Question: How does responsive design work and does it matter?
Answer: A responsive website design will detect the size of the display that it is being accessed from and adjust the layout accordingly. This means that your website will look fantastic on all devices, big and small. Does it matter? Yes.
Learn more here: Is your Website Ready for Mobile First Indexing?
Question: Should my website have SSL?
Answer: This answer deserved an entire blog post, so we wrote one: Protect your Customers and your Business with an SSL Certificate.
Question: What are your prices?
Answer: Ask us! We’ll send you a current pricing sheet.
Search Engine Optimization FAQs
Question: What is Search Engine Optimization (or SEO)?
Answer: SEO is the process of managing website content in a way that improves the site’s rankings on search engines such as Google, Bing and – important in 2018 – Google Mobile. The goal of SEO is to bring more visitors to your website. SEO is the foundation of all website growth.
Question: Who owns my SEO?
Answer: YOU. When shopping around for SEO services, be sure to read the fine print – and make sure that any content created or optimization performed belongs to you, and only you. Many companies that provide SEO services are charging you to “lease” the content. What does that mean? It means that if you discontinue their services, they take your content and optimization back. We think that’s stealing, and when you pay for SEO services through 270net, you own the work that you pay us to complete.
Question: Can SEO results be guaranteed?
Answer: No. In fact, we would recommend you be very leery of any marketing company that does guarantee SEO results. Why? Here’s a scenario: You decide to hire a company to build a new, fast website and perform robust SEO on your website, and they guarantee that they’ll rank you. Three of your competitors eventually realize that you’ve done this…. and they decide to quintuple their marketing budgets in response. What was once a guarantee is now long gone.
Question: Alright, who REALLY does the SEO work? We know that most companies outsource.
Answer: Your instinct is correct – they do. The unexpected part of this answer is that we’re sometimes the company that they outsource to! You heard that right. They charge you three times what we’ll charge you, and they pocket the profit. At 270net, our in-house team of trained specialists handle your SEO – and each and every one of them are our employees, not our contractors.
Question: How long will it take to see results?
Answer: We like to say that a reasonable time frame is 60-90 days from the start of the project to begin to see results. SEO is an ongoing process