As the newest member of our IT Team, Erica assists clients with any day-to-day issues regarding email, hosting, and any other technical support questions. She performs daily checks on client systems to ensure all hardware is healthy, and actively researches new ways for 270net to improve home and client systems. Erica dives into new problems with an open mind, and looks to learn as much as possible to provide the best support possible.
Erica graduated Magna Cum Laude from Gettysburg College in 2016 with a Bachelor of Arts in Computer Science and a minor in music. She comes from a background of providing A/V support for classrooms in college, and providing technical support for the Boston Symphony Orchestra in their summer home of Tanglewood. Some of her favorite hobbies include reading and listening to fantasy and sci-fi novels, crocheting small animals for her friends, and watching shows and movies.